Approximately 40 rental car companies operate out of LAX, with vehicle rental sites located off the airport. Many of these rental car companies provide phone links inside or near the baggage claim areas on the Lower/Arrival Level of the terminals so travelers can request a free shuttle pick up to reach the rental car sites.
These are allowed to meet arriving customers under the purple sign “Rental Car Shuttles” on the Lower/Arrival level islands outside baggage claim.
Customers of other rental car should contact their rental car of choice using the Ground Transportation Telephone Boards in baggage claim areas of each terminal to arrange for pick-up.
These customers will use the free LAX Shuttle Bus to reach the Off-Airport Rental Car Terminal to meet their rental car courtesy shuttle. Customers should meet the LAX Shuttle Bus “Lot C” on the Lower/Arrivals level island under the sign for LAX Shuttle to travel to the rental car terminal.